Fund Services Manager

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Join the exciting journey at fundcraft, where we’re revolutionizing the fund industry providing digital-native fund operations. Our mission is clear: to be our client’s digital native partner, providing simple, transparent and integrated fund operations empowering alternative investment managers to focus on their core business.
As a fully CSSF-licensed AIFM and central administrator, fundcraft is uniquely positioned to meet the diverse fund operations needs of private equity, venture capital, and funds of funds.
Be part of our dedicated team of financial experts, lawyers, product managers, tech developers, and corporate professionals who are committed to disrupting the financial industry with our unique product and innovative tech-led approach. We’re proud to stand out from competition and be the first provider to offer such a comprehensive solution.
Founded in 2020, fundcraft has grown rapidly, already employing over 90 professionals across two countries. If you’re passionate about driving change and making a difference in the financial world, join us and be part of our success story.


As a Fund Services Manager you will work in a team of bright and motivated individuals to drive the growth and performance of the fundcraft brand. You will manage a high functioning team serving prestigious clients in the alternative investment industry. In that team, you will be responsible for delivering services via the fundcraft platform to one or several clients while reporting directly to the Head of Fund Services. You will be accountable for timely and qualitatively delivering of the range of services offered by fundcraft to clients. In your mission, you will be supported by associates and senior associates whom you will be responsible for managing, training and growing.

  • Building and maintaining relationships with clients and acting as a primary contact and escalation point and resolution.
  • Proactively managing the team to ensure all services are delivered on time and in a qualitative manner.
  • Overseeing and controlling of quality output of all Capital transactions and records.
  • Implementing the fundcraft policies, procedures and best-practice guidelines.
  • Representing team, department or company  fundcraft at on-site visits with all stakeholders.
  • Collaborating with all stakeholders, being solution driven, problem solving oriented and embracing change.
  • Understanding the model and services offered by fundcraft Services, proposing and developing operational improvements in consultation with the other managers.
  • Ensuring all team members are set for success taking into account skills, competencies gaps and career plans; implementing training plan and buddy system when needed.
  • Degree in Business, Finance or Law.
  • Have 4-6 years experience in a similar position, or in a Fund/Corporate role with client exposure.
  • Managerial experience.
  • Ability to handle complex deliverables across a number of stakeholders.
  • Excellent communication skills and ability to influence others
  • Knowledge of Luxembourg Fund Industry.
  • English: fluent level (spoken and written).
  • Good knowledge of Google workspace and Microsoft Office.
  • German or French would be beneficial.
  • Be adaptable, flexible, a strong team player and an active listener.
  • Knowledge of and/or interest in new technologies.
  • Ability to take ownership of your work and a ‘Getting-Things-Done’ mindset.
  • Dynamic and proactive work ethic with willingness to go the extra mile.
  • Provide fast open, constructive feedback.
  • Join a culture that celebrates creativity and welcomes innovative, disruptive ideas, empowering you to make a real impact.
  • Immerse yourself in a fast-paced, diverse workplace where you’ll have the chance to collaborate and learn from specialists across various fields, fostering personal and professional growth.
  • Embrace automation and seamless tech integration in your workflows, while our platform boosts operations through tech leverage, ensuring you stay ahead of the curve and updated with new technologies.
  • Enjoy an attractive compensation package that recognizes your contributions and dedication to our shared success, rewarding you fairly for your hard work.
  • Work in a comfortable, ergonomic environment within our spacious, modern offices located conveniently in close proximity to Luxembourg City and easily accessible by bus or car.

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